diff --git a/feature-libs/customer-ticketing/root/customer-ticketing-constants.ts b/feature-libs/customer-ticketing/root/customer-ticketing-constants.ts
index 88f80b5cf65..1dedc1eaeb2 100644
--- a/feature-libs/customer-ticketing/root/customer-ticketing-constants.ts
+++ b/feature-libs/customer-ticketing/root/customer-ticketing-constants.ts
@@ -8,5 +8,5 @@ export const MAX_INPUT_CHARACTERS = 5000;
 export const MAX_INPUT_CHARACTERS_FOR_SUBJECT = 255;
 export const MAX_SIZE_FOR_ATTACHMENT = 10;
 export const MAX_ENTRIES_FOR_ATTACHMENT = 1;
-export const DATE_FORMAT = 'MMMM d, YYYY h:mm aa';
+export const DATE_FORMAT = 'MMMM d, yyyy h:mm aa';
 export const LIST_VIEW_PAGE_SIZE = 5;